:: Spinso ServiceDesk 2019 Editions ::


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Choose right Service CRM for your business

ServiceDesk is a simple, ready to use service management software to manage Service contracts & complaints.

comes in various edition Lite, Basic, Standard, Professional, Enterprise and Custom to suit needs of individuals, small & medium business and corporates.

With ServiceDesk you can choose to store data on your pc/server or cloud, in both case you just pay monthly rental.

ServiceDesk is available for free trial hence we would recommend you to experience the product first hand.

Lite free edition

a free Complaint Management Software for individuals, start-up & small business

No registration needed

	3 users free for Life
	Manage unlimited Complaints
	No registration needed (Download, Install & Get Started)
	Unique Complaint Number for easy tracking
	Manage Complaint Life cycle
		Register complaint
		Assign to Service executive
		Close Complaint
	Reports to view your complete data
	Smart reporting
		Filter
		Aggregate data
	Access control (Basic)
	Store data locally
	Does not need internet to access data
	Backup and restore feature to safe guard your data
	Add more users by paying a nominal fee
	& more...

more details | download now

Basic Edition

Complaint Management Software for small business

No registration needed for trail use

	Manage unlimited Complaints
	Manage Complaint Life cycle
		Register complaint
		Assign to Service executive
		Close Complaint
	Unique Complaint Number for easy tracking
	Manage repeat complaint from customer
	Manage Pending reason for complaints
	Reassign complaints to Service Engineers
	Print option
		complaint
	Reports to view your complete data
	Smart reporting
		Filter
		Aggregate data
	Export data to excel
	Access control (Advance)
	Store data locally (on your pc or laptop)
	Use on LAN (for multiple pc access, data is stored centrally)
	Supports thin client
	Does not need internet to access data
	Backup and restore feature to safe guard your data
	Starts with minimum 1 user and supports up to 5 users
	No registration needed for trail use
	& more...

more details | price | try now

Standard Edition

Manage Complaint and Contracts

Trial on request

	Manage unlimited Complaints & contracts
	Manage Complaint Life cycle
		Register complaint
		Assign to Service executive
		Close Complaint
	Manage Complete Life cycle for Contract (AMC)
		Register Contract
		Renew Contract
	Unique Complaint Number for easy tracking
	Manage repeat complaint from customer
	Manage Pending reason for complaints
	Manage multiple products for a contract
	Reassign complaints to Service Engineers
	Print option
		Complaint
		Contract
	Reports to view your complete data
	Smart reporting
		Filter
		Aggregate data
	Export data to excel
	Access control (Advance)
	Multiple installation option
		Use on LAN (for multiple pc access, central local storage for data)
		Or store data on cloud and access from any location via internet
		Also supports thin client
	Backup and restore feature to safe guard your data
	Starts with minimum 3 users and supports up to 10 users
	Trial is available on request
	& more...

more details | price | try now

Professional Edition

Manage Complaint and Contracts with powerful analysis & reporting

Trial on request

	Manage unlimited Complaints & contracts
	Manage Complaint Life cycle
		Register complaint
		Assign to Service executive
		Close Complaint
	Manage Complete Life cycle for Contract (AMC)
		Register Contract
		Renew Contract
	Unique Complaint Number for easy tracking
	Manage repeat complaint from customer
	Manage Pending reason for complaints
	Manage multiple products for a contract
	Contract Renewal History
	Reassign complaints to Service Engineers
	Advance Filter
	Dashboard
	MIS
	SMS (Basic)
	Email (Basic)
	Upload from Excel
	Print option
		Complaint
		Service Slip
		Contract
	Reports to view your complete data
	Smart reporting
		Filter
		Aggregate data
		Group
	Export data to excel
	Access control (Advance)
	Multiple installation option
		Use on LAN (for multiple pc access, central local storage for data)
		Or store data on cloud and access from any location via internet
		Also supports thin client
	Backup and restore feature to safe guard your data
	Starts with minimum 5 users and supports up to 15 users
	Trial is available on request
	& more...

more details | price | try now

Enterprise Edition

Complete enterprise solution

Trial is not available

	Manage unlimited Complaints & contracts
	Manage Complaint Life cycle
		Register complaint
		Assign to Service executive
		Close Complaint
	Manage Complete Life cycle for Contract (AMC)
		Register Contract
		Renew Contract
	Unique Complaint Number for easy tracking
	Manage repeat complaint from customer
	Manage Pending reason for complaints
	Reassign complaints to Service Engineers
	Advance Filter
	Dashboard
	MIS
	Upload from Excel
	SMS (Advance)
	Email (Advance)
	Universal Search
	Manage multiple products for a contract
	Contract Renewal History
	Manage volume data
	Access control (Advance)
	Print option
		Complaint
		Service Slip
		Contract
	Reports to view your complete data
	Smart reporting
		Filter
		Aggregate data
		Group
		Column chooser
	Export data to excel
	Backup and restore feature to safe guard your data
	Multiple installation option
		Use on LAN (for multiple pc access, data is stored centrally)
		Or store data on cloud and access from any location via internet
		Support Private cloud (Store data on your server and access it from any location)
		VPN
		Also supports thin client
	Starts with minimum 15 user and supports unlimited users
	& more...

more details | price

Custom Edition

Tailor made application as per your requirement

ServiceDesk Custom edition offers you the freedom and flexibility to customize any edition of ServiceDesk as per your requirement.

You can add new data fields, module, change process, work flow, or reports as per you needs.

It is a client-server application and can be accessed by multiple users within local computer network.

Licensing Model
On-Premise (SaaS): pay as per use (per user, per month), keep data on your server.
Online (Cloud) : pay as per use (per user, per month), data is hosted on our server

Custom edition is not available for trial use.
We recommend you to download standard edition for trial use.

more details | price