ServiceDesk is a simplified service crm to manage service complaints & contracts.
ServiceDesk Enterprise 2020
complete enterprise service crm
ServiceDesk Enterprise CRM is a complete solution with more advanced features such as
Complaint management register, assign & close.
Contract renewals along with the history.
Manage Quotations with item wise tax & multiple terms.
Manage Customer Contacts.
Print options for service slip, complaint acknowledgement & contracts.
Analytics like dashboard, MIS.
Smart reports with excel export.
Excel upload to import legacy or external data into ServiceDesk.
SMS & Email notification to technician.
SMS & Email notification to Customer.
Supports volume data.
It is a windows application with an option to store data On-Premise or Online (Cloud). The enterprise edition has more options for data storage.
The On-Premise version can also be configured to access across various location. You can store unlimited data without any restriction.
Assign & Reassign Complaints
Multiple products in Contract
Access control (Advance)
Manage Volume data
installation & data storage options
ServiceDesk Enterprise is available on subscription for both on-premise & online license. The Price includes free version upgrade & support.
# INR price is applicable for Indian business Only.
*Minimum users for Enterprise is 15
# USD price is applicable for Rest of the world (Non-Indian business)
*Minimum users for Enterprise is 15
Various payment modes are available for INR & USD payment
INR Payment Deposit cheque, cash or transfer funds (NEFT) to our bank
USD Payment Online payment in USD can be made via Paypal
To know more about payment options mail us at firstname.lastname@example.org
Option to Store Data On-Premise or Online
ServiceDesk Enterprise gives you the choice to store data as per your requirement,
hence you can choose On-premise or Online with multiple installation options as listed below.
store data on your PC, laptop or Server.
Single PC Single User
You can install ServiceDesk Enterprise on Single device (PC or Laptop) where application and data are stored on same device.
Single PC Multi User
You can install ServiceDesk Enterprise on Single device (PC or Laptop) where data and application are stored on same device you can create multiple users and login with respective login details on that device.
Multi PC Multi User
You can install ServiceDesk Enterprise on multiple devices (PC or Laptop) connected via LAN, where data is stored centrally on any of the device and the client component can be installed on other devices connected to it.
VPN (Virtual Private Network)
ServiceDesk Enterprise also supports installation on your VPN.
ServiceDesk Enterprise supports Private cloud. Hence you can store data in your public datacentre, private datacentre or configure your server so that it can be accessed from multiple locations.
ServiceDesk Enterprise supports installation on your Thin Client.
store data on spinso cloud & access on the go.
Online / Cloud
ServiceDesk Enterprise supports online option where data is stored on spinso cloud server and you just need internet to access this from any device (PC or Laptop). Hence you can access it from multiple locations or on the go. You don’t have to invest in hardware and software, and worry about maintenance and data backup.
All our products come with standard support
which includes chat, telephone, email & remote support.
Kindly contact our helpdesk for more details.
email : email@example.com
Tel no : +91.22.25826331
Desktop/Laptop configuration required for app & database installation for ServiceDesk Enterprise Edition
CPU: 2 GHz +
RAM: 2 GB (minimum)
Free Disk Space: 1 GB (minimum)
Screen Resolutions: 1024*768
RAM: 8 GB (minimum)
Free Disk Space: 1 TB (minimum)
OS: Ms Win XP, Vista, 7, 8, 8.1 or 10
OS: Ms Windows 10, Windows Server
SQL Server (any edition)