sd

servicedesk
editions
choose the right edition for your business

Lite Edition

Complaints

Free Edition, 3 Users Free For Life, Register complaint, Assign complaint to service executive, Complaint closure, Reporting tool, Backup utility to safeguard your data, Basic access control, Store unlimited data, Works without Internet, Store data on your PC / Laptop.

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Free

Basic Edition

Complaints

Register complaint, Assign complaint to service executive, Complaint closure, Complaint pending reason, Service Charge, Smart reports with excel export, Access control, Print Complaint.

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$. 2
per user per month
on-premise

Standard Edition

Complaints + Contract + Quotation

Complaint management register, assign & close, Re-Schedule complaints, Contract management, Contract renewals, Quotation (Basic), Manage Customer Contacts, Manage Brands, Smart reports with excel export, Access control, Print Complaint & Quotation.

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$. 4
per user per month
on-premise

$. 8
per user per month
online

Professional Edition

Complaints + Contract + Quotation + Schedule Service + MIS + Dashboard + upload

Complaint management register, assign & close, Re-assign complaints, Contract management, Contract renewals along with the history, Schedule Service, Manage Quotations with item wise tax & multiple terms, Manage Customer Contacts, Manage Brands, Print options for service slip, complaint acknowledgement & contracts, Analytics like dashboard & MIS, Smart reports with excel export, Excel upload to import legacy or external data into ServiceDesk, SMS & Email notification to technician, Access control.

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$. 6
per user per month
on-premise

$. 10
per user per month
online

Premium Edition

Complaints + Contract + Quotation + Schedule Service + MIS + Dashboard + upload + Volume data

Complaint management register, assign & close, Re-assign complaints, Contract management, Contract renewals along with the history, Schedule Service, Manage Quotations with item wise tax & multiple terms, Manage Customer Contacts, Manage Brands, Print options for service slip, complaint acknowledgement & contracts, Analytics like dashboard, MIS, Smart reports with excel export, Excel upload to import legacy or external data into ServiceDesk, SMS & Email notification to technician, Access control, Supports volume data, Bigger Notes.

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$. 10
per user per month
on-premise

$. 16
per user per month
online

Enterprise Edition

Complaints + Contract + Quotation + Schedule Service + MIS + Dashboard + upload + Volume data + spare parts + Drill down + Finical year

Complaint management register, assign & close, Re-assign complaints, Contract management, Contract renewals along with the history, Schedule Service, Manage Quotations with item wise tax & multiple terms, Manage Customer Contacts, Manage Brands, Print options for service slip, complaint acknowledgement & contracts, Analytics like dashboard, MIS, Smart reports with excel export, Excel upload to import legacy or external data into ServiceDesk, SMS & Email notification to technician, SMS & Email notification to Customer, Spare Parts, Multi Assign, Universal Search, Bigger Notes, Access control, Supports volume data, Financial Year.

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$. 14
per user per month
on-premise

$. 20
per user per month
online

Custom Edition

Any edition + Custom

Tailormade Application, Add / Modify Data fields, Add Reports, Add Modules, Change Workflow.

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$. 30
per user per month
on-premise

$. 40
per user per month
online

see also : more | compare edition | price | trial