ServiceDesk Custom
customize service crm as per your business need

Simple service crm to manage service complaints & contracts.

for less features see Enterprise edition
ServiceDesk Custom

custom service crm

ServiceDesk Custom gives you flexibility to build tailor made application as per your requirement. You can customize any edition i.e basic, standard, professional, premium or enterprise as per your need. Add new data fields, modules, change process, workflow or reports.

features & benefits

Tailormade Application

Add / Modify Data fields

Add Reports

Add Modules

Change Workflow

installation & data storage options
Single PC
Thin Client
Private cloud
minimum users
10 users

ServiceDesk Custom is available on subscription for both on-premise & online license. The Price includes free support.

Price in USD


Contact us

# USD price is applicable for Rest of the world (Non-Indian business)
*Minimum users for Custom is 10

Payment Options

Deposit cheque, cash or transfer funds (NEFT) to HDFC bank
To know more about payment options mail us at

HDFC Bank Accounts Details | Payment In USD

Option to Store Data On-Premise or Online

ServiceDesk Custom gives you the choice to store data as per your requirement, hence you can choose On-premise or Online with multiple installation options as listed below.


store data on your PC, laptop or Server.

Single PC Single User
You can install ServiceDesk Custom on Single device (PC or Laptop) where application and data are stored on same device.

Single PC Multi User
You can install ServiceDesk Custom on Single device (PC or Laptop) where data and application are stored on same device you can create multiple users and login with respective login details on that device.

Multi PC Multi User
You can install ServiceDesk Custom on multiple devices (PC or Laptop) connected via LAN, where data is stored centrally on any of the device and the client component can be installed on other devices connected to it.

VPN (Virtual Private Network)
ServiceDesk Custom also supports installation on your VPN.

Private Cloud
ServiceDesk Custom supports Private cloud. Hence you can store data in your public datacentre, private datacentre or configure your server so that it can be accessed from multiple locations.

Thin client
ServiceDesk Custom supports installation on your Thin Client.


store data on Spinso's cloud & access on the go.

Online / Cloud
ServiceDesk Custom supports online option where data is stored on Spinso's cloud server and you just need internet to access this from any device (PC or Laptop). Hence you can access it from multiple locations or on the go. You don’t have to invest in hardware and software, and worry about maintenance and data backup.


All our products come with standard support
which includes chat, telephone, email & remote support.
Kindly contact our helpdesk for more details.

  email :

  Tel no : +91.22.25826331


Desktop/Laptop configuration required for app & database installation for ServiceDesk Custom Edition


windows application.


On-premise only.
CPU: 2 GHz +
RAM: 2 GB (minimum)
Free Disk Space: 1 GB (minimum)
Screen Resolutions: 1024*768
CPU: 2 GHz +
RAM: 4 GB (minimum)
Free Disk Space: 6 GB (minimum)
OS: Ms Win XP, Vista, 7, 8, 8.1 or 10
OS: Ms Win XP, Vista, 7, 8, 8.1 or 10
SQL Server (any edition)
‹ enterprise for less features see enterprise edition