HVAC Service Software

Organizer is a simple ready to use Service CRM software specially designed for Air Conditioner dealers to manage their service business.

are you still using Excel to manage Complaints & AMC details?

Most of the air conditioner dealers still use excel to manage customer complaints & AMC. Yes, Excel is a good tool to start with but over period in time it becomes very difficult to get the right reports for making business decisions.

limitations of managing airconditioning business in excel.

limitation using excel file

  • Multi user access to data
  • Centralize storage of data for easy access
  • Access control (users rights for each module or data)
  • Collating data from multiple excel file to generate report
  • Easy Backup of data
  • Auto generation of Complaint Number
  • Managing Warranty & AMC contract with multiple products
  • Managing Renewal and tracking History
  • Auto generation of PMS (Preventative Maintains Service) as per contract period
  • Registering Complaints for Warranty or AMC customers (auto populate data)
  • Auto Sending SMS, Email or WhatsApp notification to Service Executive or customer
  • Managing and tracking Quotations
  • Report generation
  • Does not support volume data
  • Support and hand holding

It seems now you are stuck with excel for ever, don’t worry there is a way out.

With Organizer you can not only manage your complete service business but also grow it.

Organizer a service CRM is a software product specially designed for HVAC Industry to manage service. This software is useful for maintaining Customer Complaints, Warranty, AMC, PMS (preventative maintenance service), Quotation and more. This software has set industry standards in Air condition industry with 300+ installations.

common problems faced by

Air Conditioner dealers

Serial Number Tracking

Spare Parts consumed

Product details


Contract Manaegment

Renewals Reminders

Call scheduling

Tracking quotation

Complaints Tracking

modules for HVAC service

manage Complaints


Complaint #



Service Charges

Pending Complaints

Closed complaints

manage contracts

Customer Details

Multiple products



manage service

(preventative management service)

Manage services


Pending services

Closed services

manage quotation

New AMC, Renewal, One time call or Parts Replacement

Multiple product



Terms & conditions

more features

Centralize data storage




Access Control

Excel Export


Work flow of daily operations

for air conditioner dealer


Manage complaints for warrant, AMC and one-time paid calls. Assign complaints to service executive. Close complaints. Track pending complaints along with the pending reason. Print Complaint receipt


Manage products under warranty. Mange service schedule for preventative maintenance. Keep track of Expired warranty product. Follow-up with customer for renewal of expiring warranty products.


Manage products under AMC (annual maintenance contract). Convert Warranty customer to AMC customer. Manage multiple contract type Compressive, Non comprehensive, Labour only etc. Generate service schedule for Preventative maintenance.


Manage preventative maintenance service. Create a schedule for service executive for services. Keep a track of pending services. Never miss a service.

20+ years
serving AC dealers since 1998

Free Edition
100% free for life
Lite free edition

ready to use free complaint management for light usage.

get 3 users absolutely free for life.
no data limitation, no registration

Download, Install & Get Started
service CRM
 for all
business size
Service CRM software for all business size be it individual, start up, SME or corporate.

Our offering starts from single user to unlimited users.

Supports on-premise, online or private cloud.
choose the right edition for your business

Lite Edition

Free Service CRM to mange Complaint, Assign to executive & Close complaints with more features

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Basic Edition

Mange Complaints, Assign to executive & close complaints with more features

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Standard Edition

Complaint, Contracts (Warranty or AMC), Basic Quotation & more

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Professional Edition

Complaint, Contracts, Quotation, Dashboard, MIS, Upload & more

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Premium Edition

Complaint, Contracts, Quotation, Dashboard, MIS, Upload, Enhanced security, Bigger note, Volume data storage & more

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Enterprise Edition

Complete Enterprise Solution

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Custom Edition

Customize as per your requirement

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where do you wish to store your data?

want full control of your data go


want us to take care of server maintenance go Cloud

before you

No registration, No credit card

ServiceDesk is available for free trial. You can download & install the trial version without registration.

Download, Install & Get Started

affordable & transparent pricing

servicedesk crm is affordably priced for all business size, the pricing is based on subscription model for both On-Premise & Online.

why buy?
when you can rent!! 
ServiceDesk is available on subscription for both on-premise & online license. It includes free version upgrade & support.

simple to install & easy to manage

get started in minutes... not in days

dealers of leading AC brands


is now