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ComplaintTracker Basic is simple, ready to use Complaint Management for individual & small teams to manage complaints right from initiation to closure. It is an entry level paid edition with core features for complaint management.
- Register complaint.
- Assign complaint to service executive.
- Complaint closure.
- Complaint pending reason.
- Service Charge.
- Smart reports with excel export.
- Access control.
- Print Complaint.
It is a windows application that can be accessed via LAN. It works without internet. You can store unlimited data without any restriction.
Manage Complaints
Assign & Reassign Complaints
Complaint Status
Basic Search
Reporting (Advance)
Excel Export
Access control (Advance)
Backup
ComplaintTracker Basic is available on subscription for on-premise license. The Price includes free version upgrade & support.
Price in USD
*Minimum users for Basic is 1
Price in Indian Rupee
Payment Options
Deposit cheque, cash or transfer funds (NEFT) to HDFC bank
To know more about payment options mail us at sales@spinso.com
On-Premise Data Storage
ComplaintTracker Basic enables you to store data locally (On-Premise). You can store unlimited data. The data and application can be installed on same computer or can be accessed on multiple computer via LAN. It supports multi user.
On-Premise
store data on your PC, laptop or Server.
Single PC Single User
You can install ComplaintTracker Basic on Single device (PC or Laptop)
where application and data are stored on same device.
Single PC Multi User
You can install ComplaintTracker Basic on Single device (PC or Laptop)
where data and application are stored on same device you can create multiple users and login with respective login details on that device.
Multi PC Multi User
You can install ComplaintTracker Basic on multiple devices (PC or Laptop)
connected via LAN, where data is stored centrally on any of the device and the client component can be installed on other devices connected to it.
Thin client
ComplaintTracker Basic supports installation on your Thin Client.
Support
All our products come with standard support
which includes chat, telephone, email & remote support.
Kindly contact our helpdesk for more details.
email : support@spinso.com
Call us or Whatsapp us : +91. 99 201 401 00
Prerequisite
Desktop/Laptop configuration required for app & database installation for ComplaintTracker Basic Edition
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hardware
RAM: 1 GB (minimum) Free Disk Space: 100 MB (minimum) Screen Resolutions: 1024*768
hardware
RAM: 2 GB (minimum) Free Disk Space: 1 GB (minimum)
software
software