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Lite Edition
Complaints
Free Edition, 3 Users Free For Life, Register complaint, Assign complaint to service executive, Complaint closure, Reporting tool, Backup utility to safeguard your data, Basic access control, Store unlimited data, Works without Internet, Store data on your PC / Laptop.
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Basic Edition
Complaints
Register complaint, Assign complaint to service executive, Complaint closure, Complaint pending reason, Service Charge, Smart reports with excel export, Access control, Print Complaint.
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$. 25
1 user / year
on-premise
Standard Edition
Complaints + Quotation
Complaint management register, assign & close, Re-Schedule complaints, Quotation (Basic), Manage Customer Contacts, Manage Brands, Smart reports with excel export, Access control, Print Complaint & Quotation.
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$. 144
3 users / year
on-premise
$. 288
3 users / year
online
Professional Edition
Complaints + Quotation + MIS + Dashboard + upload
Complaint management register, assign & close, Re-assign complaints, Manage Quotations with item wise tax & multiple terms, Manage Customer Contacts, Manage Brands, Print options for complaint acknowledgement, Analytics like dashboard & MIS, Smart reports with excel export, Excel upload to import legacy or external data into ComplaintTracker, SMS & Email notification to technician, Access control.
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$. 360
5 users / year
on-premise
$. 600
5 users / year
online
Premium Edition
Complaints + Quotation + MIS + Dashboard + upload + Volume data
Complaint management register, assign & close, Re-assign complaints, Manage Quotations with item wise tax & multiple terms, Manage Customer Contacts, Manage Brands, Print options for complaint acknowledgement, Analytics like dashboard, MIS, Smart reports with excel export, Excel upload to import legacy or external data into ComplaintTracker, SMS & Email notification to technician, Access control, Supports volume data, Bigger Notes.
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Enterprise Edition
Complaints + Quotation + MIS + Dashboard + upload + Volume data + spare parts + Drill down + Finical year
Complaint management register, assign & close, Re-assign complaints, Manage Quotations with item wise tax & multiple terms, Manage Customer Contacts, Manage Brands, Print options for complaint acknowledgement, Analytics like dashboard, MIS, Smart reports with excel export, Excel upload to import legacy or external data into ComplaintTracker, SMS & Email notification to technician, SMS & Email notification to Customer, Spare Parts, Multi Assign, Universal Search, Bigger Notes, Access control, Supports volume data, Financial Year.
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Custom Edition
Any edition + Custom
Tailormade Application, Add / Modify Data fields, Add Reports, Add Modules, Change Workflow.
more ›See also