ComplaintTracker

editions

choose the right edition for your business

Lite Edition

Complaints

Free Edition, 3 Users Free For Life, Register complaint, Assign complaint to service executive, Complaint closure, Reporting tool, Backup utility to safeguard your data, Basic access control, Store unlimited data, Works without Internet, Store data on your PC / Laptop.

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Free

Basic Edition

Complaints

Register complaint, Assign complaint to service executive, Complaint closure, Complaint pending reason, Service Charge, Smart reports with excel export, Access control, Print Complaint.

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$. 2
per user per month
on-premise

Standard Edition

Complaints + Quotation

Complaint management register, assign & close, Re-Schedule complaints, Quotation (Basic), Manage Customer Contacts, Manage Brands, Smart reports with excel export, Access control, Print Complaint & Quotation.

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$. 4
per user per month
on-premise

$. 8
per user per month
online

Professional Edition

Complaints + Quotation + MIS + Dashboard + upload

Complaint management register, assign & close, Re-assign complaints, Manage Quotations with item wise tax & multiple terms, Manage Customer Contacts, Manage Brands, Print options for complaint acknowledgement, Analytics like dashboard & MIS, Smart reports with excel export, Excel upload to import legacy or external data into ComplaintTracker, SMS & Email notification to technician, Access control.

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$. 6
per user per month
on-premise

$. 10
per user per month
online

Premium Edition

Complaints + Quotation + MIS + Dashboard + upload + Volume data

Complaint management register, assign & close, Re-assign complaints, Manage Quotations with item wise tax & multiple terms, Manage Customer Contacts, Manage Brands, Print options for complaint acknowledgement, Analytics like dashboard, MIS, Smart reports with excel export, Excel upload to import legacy or external data into ComplaintTracker, SMS & Email notification to technician, Access control, Supports volume data, Bigger Notes.

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Enterprise Edition

Complaints + Quotation + MIS + Dashboard + upload + Volume data + spare parts + Drill down + Finical year

Complaint management register, assign & close, Re-assign complaints, Manage Quotations with item wise tax & multiple terms, Manage Customer Contacts, Manage Brands, Print options for complaint acknowledgement, Analytics like dashboard, MIS, Smart reports with excel export, Excel upload to import legacy or external data into ComplaintTracker, SMS & Email notification to technician, SMS & Email notification to Customer, Spare Parts, Multi Assign, Universal Search, Bigger Notes, Access control, Supports volume data, Financial Year.

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Custom Edition

Any edition + Custom

Tailormade Application, Add / Modify Data fields, Add Reports, Add Modules, Change Workflow.

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