Service CRM software

 service crm

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Basic Edition

Complaint Management Software for small business

No registration needed for trail use

ServiceDesk is a simple solution for service oriented firms to systematically
manage Customer Complaints.

You can track customer complaints right from registration to closure.

Providing best after sales service has become an integral aspect
in today's business world due to exceeding customer expectations.

Price  
per user per month  
on-premise Rs.90 /  $.
INR Price List  
USD Price List  

To keep customers happy and loyal you need to timely respond to customer complaints and queries. Analyze and address the recurring issues to improve the product/service quality.




Features and Benefits
Manage unlimited Complaints
Manage Complaint Life cycle
  Register complaint
  Assign to Service executive
  Close Complaint
Unique Complaint Number for easy tracking
Manage repeat complaint from customer
Manage Pending reason for complaints
Reassign complaints to Service Engineers
Print option
  complaint
Reports to view your complete data
Smart reporting
  Filter
  Aggregate data
Export data to excel
Access control (Advance)
Store data locally (on your pc or laptop)
Use on LAN (for multiple pc access, data is stored centrally)
Supports thin client
Does not need internet to access data
Backup and restore feature to safe guard your data
Starts with minimum 1 user and supports up to 5 users
No registration needed for trail use
for more features see Standard Edition


buy now
INR USD



  on-premise  

Rs. 90*
per user per month
$. 2*
per user per month


payment option   

Debit card, Credit card, Instant transfer from your bank account (if eligible) via PayPal
Or you transfer your funds to our HDFC Bank account more payment options

If you wish to make the payment for any other options (like users, payment frequency etc. ) mail us the details at sales@spinso.com we would send you the payment link.

To get a FREE no obligation quote mail us at sales@spinso.com with the following details: Company Name, Contact Person, Product Name, Edition, License Type, and Number of Users.



Terms & Condition

on-premise terms & condition
- Payment term is 100% advance
- Payment should be in the favor of Spinso
- Price is inclusive of Free Upgrade (Major and minor), Free Telephonic support, Free Email support
- Onsite visit would be charged extra
- Subscription should be renewed after expiry, to continue using software
- Payment for subscription is yearly in advance
- Tax as applicable


Prerequisite Hardware Requirement

Hardware Requirement

- CPU: 2 GHz +
- RAM: 512 MB (minimum)
- Disk Space: 100 MB (minimum)
- Screen Resolutions: 1024*768

Software

- OS: Microsoft Windows XP, Windows Vista, Windows 7, 8, 8.1 or 10
- Microsoft Dot Net Framework 2.0 download center



Resources resources

Remote Support
Issues can be resolved via the IT support facility, by gaining remote PC access. Thus breaking the location barriers. Following are the utilities required to avail remote support. These tools are secure and easy to use. It just requires a PC and internet connection.

- AnyDesk download now
- Team Viewer download now

Microsoft Dot Net Framework 2.0 (Free Runtime)
A free runtime from Microsoft required for all our products


See Also
- ServiceDesk Compare edition
- Price List INR
- Price List USD
- Resources & Articles
- ServiceDesk Standard Edition




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