HVAC Service software

 HVAC service

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Enterprise Edition

Power pack features with varied billing varied billing options and flexibility to work offline

Suitable for SME's
Organizer Enterprise Edition has powerful features to manage your complete servicing process.Organizer Enterprise edition helps you manage and track inventory, orders, customer billing with multiple billing options for managing separate bill series for different taxation norms, customer and principal company payments, various stages of customer complaints right from initiation to closure. You can easily manage service contracts; receive alerts for the contracts due for renewal or expiry, data portability let you access data even while you are offline.

Comprehensive system to deliver great customer service

- Easily manage and resolve customer complaints on time.
- Analyze and take corrective and preventive action to improve quality.
- Get AMC/Service Contract expiry, renewals and other service related information on your
  finger tips.
- Plan and allocate service calls well in advance and improve productivity.
- Serve your customer better by knowing complete history of the customers with the unique
  card no functionality.
- Save time with quick,easy paperless billing.
- Manage customized bill series for different billings.
- Manage your cash flow by tracking payment receivables for timely payment follow-ups.
- Inventory management ensures adequate availability of stock in hand.
- Carry your data on the go with option to work offline.

It is a client based application and can be accessed by multi user with the local network.

Ideal for SME's.

Licensing Model
On-premise/Rental (SaaS): pay as per use (per user, per month) on your server.

Enterprise edition is not available for trial use.
buy now | features | price | prerequisite | resources


Features features

Complaint management
Assign complaint to the technician, track status of the complaints, generating invoice, billing the customers. Unique complaint number for each complaint is generated which is easier for communicating with customers.

Service Contract Management
Lets you easily manage service contracts and alerts you on the contract renewals and expiry. Service is automatically generated depending on the frequency of the service. Unique Card no is generated for each item which helps to trace the complete trail like complaints, service provided, pending services etc pertaining to the item. Thus gives you the complete overview of the item within no time.
Get alerts for the service due and contract expiry.
Service Contract can be easily renewed at any point of time.

Inventory Management
Maintain item wise details of the order placed and received from the principal (parent company) along with the installations.

Customer Billing/Invoice
Maintain complete customer billing information such as purchase order, delivery challan and invoice along with product installation details.

Additional Billing Options
The various billing options give you the flexibility to manage multiple bill series for different taxation norms, billing for stock and non-stock items.

Customer & Principal Payments
Track customer and principal cleared/uncleared payments, it also allows to enter PDC cheques/payments.

Customer Management
Manage customer contact information.

Product Management
Manage stock and non stock products details along with the service information.

Data Portability
Work Offline feature gives you flexibility to carry and access data even while you are out of office.

Other
Centralized repository for managing the complaint, service contracts, inventory and billing Data backup and restore facility to safeguard your data.
Powerful reporting capabilities with slice and dice reports.
Access control to define user rights and privileges.
Multi user access.



Reports Reports

Inventory/Stock
Available stock
Stock receipt details

Local Billing
PO register
Item wise PO details
DC Register
Item wise DC details
Bill Register
Item wise billing details

Service Billing
Bill register
Item wise billing details

Retail Billing
PO register
Item wise PO details
DC Register
Item wise DC details
Bill Register
Item wise billing details

Non-Stock Billing
PO register
Item wise PO details
DC Register
Item wise DC details
Bill Register
Item wise billing details

Tax
Tax details of items billed

Customer Payment
Customer payment and billing details

Parent Company Payment
Payments made to parent company/principal along with the billing information

Complaint
List of complaints pending
Status of complaint

Service Contract
Pending Services
Details about Service assigned to the technicians/support executives
Service Status

Card No
Card no wise details of service items

Installation
Product Installation details

Compare Reports



buy now



  on-premise  

  Organizer Enterprise On-premise

Rs. 240* (INR Price)

per user per month


  online  

  Organizer Enterprise Online

Rs. 390* (INR Price)

per user per month

* Minimum user for Enterprise On-premise is 15 and Online is 15




payment option

Debit card, Credit card, Instant transfer from your bank account (40+ Banks supported) via PayUMoney. You can also deposit cheque, cash or you transfer your funds to our HDFC Bank account more payment options

Payment for subscription and online license is Quarterly, Half yearly & yearly.

If you wish to make the payment for any other options (like users, payment frequency etc. ) mail us the details at sales@spinso.com we would send you the payment link.

To get a FREE no obligation quote mail us at sales@spinso.com with the following details: Company Name, Contact Person, Product Name, Edition, License Type, and Number of Users.



Terms & Condition

on-premise terms & condition
- Payment term is 100% advance
- Payment should be in the favor of Spectrum Info Solutions
- Price is inclusive of Free Upgrade (Major and minor), Free Telephonic support, Free Email support
- Onsite visit would be charged extra
- Subscription should be renewed after expiry, to continue using software
- Tax as applicable

online terms & condition
- Payment term is 100% advance
- Payment should be in the favor of Spectrum Info Solutions
- Price is inclusive of Free Upgrade (Major and minor), Free Telephonic support, Free Email support
- Onsite visit would be charged extra
- Online subscription should be renewed after expiry, to continue using software
- Document storage charges extra
- Private server extra
- Tax as applicable



Prerequisite Hardware Requirement

Hardware Requirement

- CPU: 2 GHz +
- RAM: 512 MB (minimum)
- Disk Space: 100 MB (minimum)
- Screen Resolutions: 1024*768

Software

- OS: Microsoft Windows XP, Windows Vista, Windows 7, 8, 8.1 or 10.
- SQL Server 2005 licensed edition or Express free edition onwards
- Microsoft Dot Net Framework 2.0 download center
- Report viewer (Free Runtime) download center



Resources Resources

Remote Support
Issues can be resolved via the IT support facility, by gaining remote PC access. Thus breaking the location barriers. Following are the utilities required to avail remote support. These tools are secure and easy to use. It just requires a PC and internet connection.

- Show My PC download now
- Team Viewer download now

Microsoft Dot Net Framework 2.0 (Free Runtime)
A free runtime from Microsoft required for all our products
Report viewer (Free Runtime) download now

See Also

- Organizer Compare edition
- Price List INR
- Resources & Articles
- Organizer Home


Price  
per user per month  
on-premise Rs.240  
Online Rs.390  
buy now  
price list  
price in USD  


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