Service CRM software

 service crm

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Standard Edition

ServiceDesk is a simple solution for service oriented firms to systematically manage Service Contracts and Customer Complaints. You can track customer complaints right from registration to closure.

Providing best after sales service has become an integral aspect in today's business world due to exceeding customer expectations.

To keep customers happy and loyal you need to timely respond to customer complaints and queries. Analyze and address the recurring issues to improve the product/service quality.

Enhance your Customer Service with ServiceDesk

ServiceDesk can help you
 -Eliminate paperwork
 -Reduce Turn around time
 -Increase Customer Satisfaction
 -Improve Product/Service Quality

This edition is available for trial use with a cap of few entries.

Download, Install and Get Started



Service Desk Standard Edition Installation on LAN
Service Desk_standard.zip has 2 setup files "Server" & "Client" in the respective folders.
We would recommend you to install the Server/setup.exe first and then Client/Setup.exe on the default path for trial use read more



ServiceDesk Features

Complaint Management
Reduce response time and increase customer satisfaction by tracking every single complaint right from registration, assignment to closure so it is never left unattended.

Complaint Management is quiet simple in ServiceDesk.

It covers 3 important stages i.e.
 -Registering Complaint
 -Assigning it to Service Executive
 -Complaint Closure




buy now



  on-premise  


  ServiceDesk Standard Subscription (yearly)


  online  


  ServiceDesk Standard Online (yearly)

The above price is inclusive of discount and taxes if any.
Price is also inclusive of free standard support and version upgrades.




payment option   

Debit card, Credit card, Instant transfer from your bank account (if eligible) via PayPal
Or you transfer your funds to our HDFC Bank account more payment options

If you wish to make the payment for any other options (like users, payment frequency etc. ) mail us the details at sales@spinso.com we would send you the payment link.

To get a FREE no obligation quote mail us at sales@spinso.com with the following details: Company Name, Contact Person, Product Name, Edition, License Type, and Number of Users.

Note : USD Payment is not valid for Indian debit/credit cards. INR price is applicable for Indian individual or business to make the payment via Indian debit/credit card or for bank transfer price in INR


Terms & Condition

on-premise terms & condition
- Payment term is 100% advance
- Payment should be in the favor of Spectrum Info Solutions
- Price is inclusive of Free Upgrade (Major and minor), Free Telephonic support, Free Email support
- Onsite visit would be charged extra
- Subscription should be renewed after expiry, to continue using software
- Payment for subscription is yearly in advance
- Tax as applicable

online terms & condition
- Payment term is 100% advance
- Payment should be in the favor of Spectrum Info Solutions
- Price is inclusive of Free Upgrade (Major and minor), Free Telephonic support, Free Email support
- Onsite visit would be charged extra
- Online subscription should be renewed after expiry, to continue using software
- Document storage charges extra
- Payment for subscription is yearly in advance
- Private server extra
- Tax as applicable



Prerequisite Hardware Requirement

Hardware Requirement

- CPU: 2 GHz +
- RAM: 512 MB (minimum)
- Disk Space: 100 MB (minimum)
- Screen Resolutions: 1024*768

Software

- OS: Microsoft Windows XP, Windows Vista, Windows 7, 8, 8.1 or 10
- Microsoft Dot Net Framework 2.0download center



Resources resources

Remote Support
Issues can be resolved via the IT support facility, by gaining remote PC access. Thus breaking the location barriers. Following are the utilities required to avail remote support. These tools are secure and easy to use. It just requires a PC and internet connection.

- Show My PC download now
- Team Viewer download now

Microsoft Dot Net Framework 2.0 (Free Runtime)
A free runtime from Microsoft required for all our products


See Also
- ServiceDesk Compare edition
- Price List INR
- Price List USD
- Resources & Articles
- ServiceDesk Enterprise Edition




To Uninstall ServiceDesk

1. Open Programs and Features by clicking the Start button Picture of the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features.

2. Select ServiceDesk, and then click Uninstall. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.


Price  
per user per month  
on-premise $3  
Online $5  
buy now  
price list  
price in INR  


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