Service CRM software

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Download center for Service CRM

ServiceDesk is a simple, ready to use service management software to manage Service contracts & complaints.

comes in various edition Lite, Standard, Professional, Enterprise and Custom to suit needs of individuals, small & medium business and corporates.

With ServiceDesk you can choose to store data on your pc/server or cloud, in both case you just pay monthly rental.

ServiceDesk is available for free trial hence we would recommend you to experience the product first hand.

Download center lists the entire editions of EQMS from free to license. License edition are available for free trial, you can download multiple editions and compare its features



Lite free edition

a free Complaint Management Software for individuals, start-up & small business

No registration needed

3 users free for Life
Manage unlimited Complaints
No registration needed (Download, Install & Get Started)
Unique Complaint Number for easy tracking
Manage Complaint Life cycle
  Register complaint
  Assign to Service executive
  Close Complaint
Reports to view your complete data
Smart reporting
  Filter
  aggregate data
Access control (Basic)
Store data locally
Does not need internet to access data
Backup and restore feature to safe guard your data
Add more users by paying a nominal fee
& more...

more details | download now



Standard Edition

Complaint Management Software for small business

No registration needed for trail use

Manage unlimited Complaints
Manage Complaint Life cycle
  Register complaint
  Assign to Service executive
  Close Complaint
Unique Complaint Number for easy tracking
Manage repeat complaint from customer
Manage Pending reason for complaints
Reassign complaints to Service Engineers
Print option
  complaint
  Service Slip
Reports to view your complete data
Smart reporting
  Filter
  aggregate data
Export data to excel
Access control (Advance)
Store data locally (on your pc or laptop)
Use on LAN (for multiple pc access, data is stored centrally)
Supports thin client
Does not need internet to access data
Backup and restore feature to safe guard your data
Starts with minimum 1 user and supports up to 10 users
No registration needed for trail use
& more...

more details | try now



Professional Edition

Manage Complaint and Contracts with powerful analysis & reporting

Trial on request

Manage unlimited Complaints & contracts
Manage Complaint Life cycle
  Register complaint
  Assign to Service executive
  Close Complaint
Manage Complete Life cycle for Contract (AMC)
  Register Contract
  Renew Contract
Unique Complaint Number for easy tracking
Manage repeat complaint from customer
Manage Pending reason for complaints
Manage multiple products for a contract
Contract Renewal History
Reassign complaints to Service Engineers
Advance Filter
Dashboard
Print option
  complaint
  Service Slip
Reports to view your complete data
Smart reporting
  Filter
  aggregate data
Export data to excel
Access control (Advance)
Multiple installation option
  Use on LAN (for multiple pc access, central local storage for data)
  Or store data on cloud and access from any location via internet
  Also supports thin client
Backup and restore feature to safe guard your data
Starts with minimum 1 user and supports up to 10 users
Trial is available on request
& more...

more details | try now



Enterprise Edition

Complete enterprise solution

Trial is not available

Manage unlimited Complaints & contracts
Manage Complaint Life cycle
  Register complaint
  Assign to Service executive
  Close Complaint
Manage Complete Life cycle for Contract (AMC)
  Register Contract
  Renew Contract
Unique Complaint Number for easy tracking
Manage repeat complaint from customer
Manage Pending reason for complaints
Reassign complaints to Service Engineers
Advance Filter
Dashboard
Manage multiple products for a contract
Contract Renewal History
Manage volume data
Access control (Advance)
Print option
  complaint
  Service Slip
  Contract
Reports to view your complete data
Smart reporting
  Filter
  aggregate data
  group
  Column chooser
Export data to excel
Backup and restore feature to safe guard your data
Multiple installation option
  Use on LAN (for multiple pc access, data is stored centrally)
  Or store data on cloud and access from any location via internet
  Support Private cloud (Store data on your server and access it from any location)
  VPN
  Also supports thin client
Starts with minimum 15 user and supports unlimited users
& more...

more details



Custom Edition

Service Contract & Complaint Management
This edition is not available for trial.

more details




Following are the perquisites for our products.

- Microsoft Dot Net Framework 2.0 (Free Runtime)
- Report viewer (Free Runtime)
- SQL Server 2005 onwards


Following are remote support utilities for our products

- AnyDesk (For remote Support)

- Blizz (For remote Support)

- TeamViewer (For remote Support)



See Also

- Installation Options

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